FREQUENTLY ASKED QUESTIONS Trodat Order Manager

We've compiled answers to frequently asked questions for you in this area.
How do I access the trodat Order Manager?

Go to the website www.trodat.net English under the menu item “Order Manager”.

How can I register?

Go to the website www.trodat.net and click the "Register" button in the top right corner above the menu bar.

Video instructions

How do I log in an account to order?

Go to the website www.trodat.net and click the "Logon" button in the top right corner above the menu bar.

Video instructions

I forgot my password, what should I do?

Go to the website www.trodat.net and click the "Logon" button in the top right above the menu bar. Click on "Forgot password". Enter your email address and then click "Submit". You will receive an email with a password reset link.

Video instructions

How do I change my password?

Open your account's Settings. In “My account” under the “Change personal data” click on “Password and security”. Under "Account Security" click on Signing in and Update your Password. Click on “Update” button and enter your new password, then Submit.

Video instructions

You can activate 2 step verification in this section too. Activation is voluntary. To enable 2FA using an authenticator app, you must download and install the app on your phone. In Signing in section click on Set up and Authenticator application and follow instructions.

Video instruction

How do I find the article I want?

Go to the website www.trodat.net under the menu item "Order Manager". Here you will find your product catalog. There are 3 options available for quick article searches:

  1. Magnifying glass search function: Click on the "magnifying glass button" top right above the menu bar. The trodat material number or an article name can be entered in the search field.
  2. Filter function: Click on a product category. Various filters can then be set to the left of the models.
  3. Category navigation: Click on a product category and then on to the respective product detail page.
What features does my account offer?

In your account you can view your orders, order templates, deliveries & invoices/payments. 
Log in via the website www.trodat.net and click the "Logon" button in the top right above the menu bar. Click on the "My account" button to see all functions. 

Video instructions