Trodat - FAQ Frequently asked questions
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FAQ

We've compiled answers to frequently asked questions for you in this area.

01

Where can I buy a stamp or order online?

As a producer of stamp components, the Trodat company sells only to speciality dealers and not to end customers. First the speciality dealer produces the text plate and then adapts the stamp to your needs.

You can order a stamp with your individual text plate online in an uTypia Online Shop or purchase it at a stamp dealer in your area.

02

Where can I buy a replacement ink cartridge or order online?

As a producer of stamp components, the Trodat company sells only to speciality dealers and not to end customers. You can order the suitable replacement ink cartridge for your stamp online in an uTypia Online shop or purchase at a speciality dealer in your area.

03

Where can I redeem my voucher for a text plate at Trodat?

As a producer of stamp components, the Trodat company doesn't produce any individual text plates—stamp speciality dealers only do that themselves.
Please take your voucher to your stamp speciality dealer or to the contact address printed on the voucher.
You can find dealers in your area as well as online stamp shops quickly and conveniently with the aid of our dealer search.

04

What's the simplest way to find the right stamp?

Trodat offers high-quality stamps for the most varied application areas, such as for the office, on the move and for at home.

To find out which stamp is right for your requirements, there's the 'Find product' link on the Trodat website. By answering a few questions, you find out which product is best suited for you.

05

How does a self-inking stamp work?

The ink cartridge is already integrated into self-inking stamps. It dispenses ink to the text plate during each stamping procedure. These stamps are therefore especially practical and clean in application.

06

Trodat offers a climate-neutral stamp. What does that mean?

A product is climate neutral if it doesn't change the atmosphere's CO2 balance either by not causing emissions itself or by neutralising the product's CO2 footprint through compensating measures in environmental protection.

With the Original Printy 4.0, all avoidable emissions were first eliminated. The remainder were compensated for by Trodat's investing in Gold Standard climate-protection projects recommended by the WWF®. You can find more about the stamp under Printy 4.0.

07

Why do I have to replace the stamp's ink cartridge?

You should replace your stamp's ink cartridge if you're no longer satisfied with the imprint's intensity. You can order the suitable replacement ink cartridge for your stamp online in an uTypia Online shop or purchase at a speciality dealer in your area.

08

How do I replace my stamp's ink cartridge?

That depends on the stamp. Depending on model, replacement ink cartridges can be removed by pressing or pulling. You can find exact instructions with images for all of the various stamp models under the Tips for use menu item.

09

How do I set the text plate for my Typomatic D-I-Y stamp correctly?

First bring the stamp into the locked position. Then position the individual type slugs (letters) on the plate with the aid of tweezers. Please take care that you set the tests mirror imaged, meaning right to left.

10

Why can't I register at www.trodat.net?

You can find everything worth knowing about stamps in the home page's publicly accessible area. The log-in area is reserved exclusively for our speciality dealer partners. If you're a speciality dealer and need access data, please turn to your contact person at Trodat.